The management practices and procedures of YAMAGUCHI SERVICES are set out in a comprehensive set of policy documents. These policies ensures that we meet the statutory requirements for running a Private Security Firm and addresses all aspects of Guarding, Personnel management, Caring for client`s site and preservation of Health and Safety standards. We promise to ensure that we meet our regulatory obligations and exceed the requirements of Compliant Organisations.
- Quality Assurance Policy
- Recruitment and Identification Policy
- Health and Safety Policy
- Responsible Procurement Policy.
QUALITY ASSURANCE POLICY:
YAMAGUCHI SERVICES ensures the highest standards of quality in every aspect of our operations, to ensure that our services are appropriate to our client`s needs and to the Contracting Authorities.
We have a comprehensive self-assessment system, that requires that all aspects of our policies and work practices are audited annually to ensure that we maintain the high standard we have set. Any "non-conforming" areas of activity is corrected and reviewed for further actions and we will take appropriate steps to ensure that such problems are not repeated in the future.
The Company`s management structure ensures that all personnel, whose duty it is to monitor quality have the appropriate training and clearly defined roles.
The Zonal Operations Manager in each zone is directly responsible for quality. There is also a Quality Assurance Manager that works closely with the Zonal Operations Manager and Site Supervisors to maintain the standard. Owing to the importance of quality in the provision of security services to our clients, quality assurance remains the responsibility of the entire Management and staff of Yamaguchi International Network UK Limited.
RECRUITMENT AND IDENTIFICATION POLICY
Recruitment:
All applicants complete an application form, which requires information dating back to 10 years. This will be followed by an interview and the viewing and photocoping of all original documents.
The following checks will be conducted:
- Criminal Records Bureau ( taking into consideration the Rehabilitation of Offenders Act 1974)
- Residency and Right to Work via UKBA
- Previous Work Experience
- Security Industry Authority (S.I.A) licence authentication
- Character References
- Address History
- Sections under Mental Health Legislation
Identification:
YAMAGUCHI Services requires the originals of two of the following documents before interview;
- Signed valid Passport
- Signed UK Photo Driving Licence
- HM Forcrs ID Card
- UK Birth Certificate or Adoption Certificate
and any 2 of the following;
- Marriage Certificate
- P45 statement from previous employer
- P60 Annual Statement of Income
- Bank or Building Society satement to your current address less than 3 months old
- Mortgage statement issued in the last 12 months
- Gas, electricity, telephone, water, or any other utility bills issued in the last 3 months
- TV license in your name and address
- Letter from HM revenue and customs, Department of Work and Pensions, or a Local Authority.
- A credit card statement
- Court Summons within the past 12 months.
HEALTH AND SAFETY POLICY
It is an important duty of YAMAGUCHI SERVICES, in the conduct of its business operations, to ensure a safe and healthy working environment for all its employees. The organisation accepts the fact that this implies a corresponding duty of ensuring that necessary organisation, equipment and training is provided to fulfil this obligation. An effective health and safety policy requires the full collaboration and co-operation of all employees; everybody is asked to read this policy and accept their own personal responsibility for health and safety at work.
It is the responsibility of management:: to maintain the spirit and letter of the principles incorporated in the relevant legislation (The Health and Safety at Work ACT 1974, The Management of Health and Safety at work Regulation 199) to ensure the safest systems of work and a safe, healthy working environment
- by consultation and joint involvement of management and employees,
- to enlist the active interest, participation and support of employees in promoting good standards.
It is the responsibility of every employee:
- to take all reasonable care for the health and safety of him/herself and of fellow employees and to report any hazard which cannot be controlled personally
- to co-operate with the organisation by observing safety rules and complying with any measures designed to ensure a safe and healthy working environment.
The role of ‘safety co-ordinator’ is of vital importance for maintaining a continuous and critical scrutiny of working conditions throughout the workplace, reviewing safety performance and promoting safer working.
The managing director accepts ultimate responsibility for health and safety within the organisation as a whole. All managers and employees generally are expected to support and implement this policy wholeheartedly.
RESPONSIBLE SERVICE AND PROCUREMENT POLICY
The supply of security service in an environmentally and socially responsible way, that delivers value for money and benefits to the client’s contracting authority and the United Kingdom as a whole.
Economic and Social Responsibilities:
In our effort to promote the businesses of areas where we have contracts, we will purchase our supplies and employ most of our staff within the area closest to the contract site. In our effort to provide value for money, we will surpass the requirements of our clients, and work closely with the client to achieve the short and long term objectives of our client`s contracting authority.
Environmental Responsibilities:
- To take all steps to minimize waste and comply with the UK legislation on waste management.
- To work towards the standard set in the Mayor of London; Green Procurement Code.
Ethical Responsibilities:
- To observe sound business practices, and meet the requirements of Compliant Organisations, including Employment legislation, Health and Safety Policies and Environmental responsibilities.
- To make sure employees are legally able to work and are not exploited
- To exceed the City and Guilds (Door Supervisor level2) training requirement of the S.I.A and First Aid training.
